Your information, your rights
Blue Apache Pty Ltd (blueAPACHE) is committed to protecting the privacy and confidentiality of information it collects from customers. This privacy statement explains our data collection and use practices. Our policy statement is updated from time to time without notice so please check back regularly. All updates will be published on this site.
Collection
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about our new products and services, registering for use of our products or product renewals. The personal information we collect may include your name, e-mail and work or home phone numbers and address.
Purpose of Collection
The personal information collected by us will be used to provide the service(s) or carry out any transaction(s) you have requested or authorised. In support of these uses, we may use personal information to provide you with more effective customer service, perform statistical research and to improve our products or services.
We may use your personal information to provide you with important information about the product or service you are using, including updates and notifications. Additionally, with your permission, we may send you information about other products and services.
We occasionally hire other companies to provide limited services on our behalf, such as web site hosting, packaging, mailing and delivering products, sending information about our products, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
Control of your Personal Information
Except as otherwise described in this statement, personal information you provide to us will not be used or made available to third parties without your permission. As described below in the next section, you can access your personal information and make choices about how you wish to be contacted.
Access to your Personal Information
You may request access to personal information that we hold on you. You may edit personal information you have already given us, tell us whether you want us to send you marketing information, choose whether you want third parties to contact you, and subscribe, or cancel subscriptions, to updates about our services and products.
Security of your Personal Information
blueAPACHE is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, all reasonable steps are taken to protect the information from misuse or loss, or unauthorised access, modification or disclosure by means such as password and network protection, and secure storage of paper-based and other records.
Cookies
We use cookies, pixels, and other technologies to recognise your browser or device, learn more about your interests, and provide you with essential features and services for additional purposes including:
- Recognising when you use our website and the pages you visit
- Reviewing our website performance
- Tracking activity from third parties such as LinkedIn, Facebook, and Instagram
- Improving website security and prevent fraudulent activity
- Deliver content, including ads, relevant to your interests on our site and third-party sites.
You can view and delete the cookies stored on your device and, if desired, you can prevent cookies from being stored in future. There’s information about how to do this in your internet browser’s ‘Help’ section.
Policy changes
In the event that there is a major change to our privacy practices, a prominent notice will be posted on our site. If the change involves the use of your personal information, the notice will contain instructions on how you can opt-out of such use.
Contacting us
If you have any queries concerning any aspect of this policy or our practices, or a concern or complaint please contact our Privacy Officer by writing to:
Privacy Officer
blueAPACHE
383 Johnston Street
Abbotsford Victoria 3067 Australia
For more information, please contact us directly.